Privacy Policy

1. Introduction

At SweetSpot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use CheckinOS. We are committed to protecting your personal data and being transparent about our practices.

2. Information We Collect

We collect information that you provide directly and data generated through your use of our services:

Account Information

• Name and email address
• Organization or company name
• Password (encrypted)
• Profile preferences and settings

Event Data

• Event details (name, date, location, description)
• Attendee information you upload
• Ticket and check-in records
• RSVP responses and communications

Usage Data

• Device information and browser type
• IP address and location data
• Pages visited and features used
• Time spent on the platform

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Generate QR codes and manage event check-ins
• Send email notifications about your events
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data in these circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (hosting, email delivery, analytics)
• Event Organizers: Attendee data is shared with the organizers of events you register for
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given explicit permission

5. Data Security

We implement robust security measures to protect your data:

• SSL/TLS encryption for all data in transit
• Encrypted database storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with reputable providers

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Event data is retained for the duration specified by the event organizer, plus a reasonable period for analytics and legal compliance. You may request deletion of your data at any time, subject to our legal obligations.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing in certain circumstances

8. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services based on usage patterns

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws such as GDPR for European users.

10. Children's Privacy

CheckinOS is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.